Refund and Return Policy
Refund Policy
Cancellation by Pee Free/ Pot Free.in
Please note that there are some orders that we are unable to accept and they will be cancelled from our side. We reserve the right, to cancel the order for any reason. Like under any foreseen circumstances that may come in the way of your order that may be limitations on quantity available for purchase, error in product(s) or pricing information. We will contact you if in any case, your order is cancelled or any kind of information that is required to accept your order. If your order is cancelled after your credit card has been charged, the amount will be credited to your bank account within 4-5 working days.
Cancellations by the customer: Before Dispatch
In case we receive a cancellation notice from your side and the order has not been dispatched by us, we will cancel the order and refund the entire amount within 4-5 working days. customer can cancel the order any time before shipping.
Cancellations by the customer: After Dispatch
On the other hand, on cancellation of an order after it has been dispatched from our side, the cancellation charges will become applicable that is 5% of the order value and the shipping charges incurred on that particular order. We expect that no difference of opinion will happen from your side regarding the cancellation. If the Product is once dispatched, it cannot be returned.
Return Policy
M/s Hitech Packers offers complete trust and transparency on all your purchases with us to all our customers. Any purchased item can be returned within 5 days from the receipt of orders. You can return the purchased item to HITECH PACKERS only for the following reasons:
• Wrong Product.
• Defective.
• Damaged.
Before returning product, please make sure products are in good condition and not used or opened.